Privacy Policy

Coco's Cottage Candles

Effective Date: 10/01/2026

At Coco's Cottage Candles, we value your trust and respect your privacy. Whether you're browsing our website, signing up for updates, or shopping for your favorite candle, we want you to feel comfortable knowing how your information is handled.

This Privacy Policy explains how Coco's Cottage Candles, based in Carneys Point, New Jersey, collects, uses, and protects personal information through our website, www.cocoscottagecandles.com.

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Information We Collect

Depending on how you interact with our website, we may collect:

• Your name, email address, phone number, and shipping or billing address.

• Information you provide when contacting us, subscribing to emails, or placing an order.

• Order details, purchase history, and customer service communications.

• Payment transaction information processed through our authorized payment providers.

• Technical information such as your IP address, browser type, device information, and website activity, where collected through cookies or website services.

We do not intentionally collect more personal information than is reasonably necessary to operate our business.

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How We Use Your Information

We may use your information to:

• Process, fulfill, and deliver orders.

• Communicate about purchases, shipping, and customer service requests.

• Send store announcements, new product updates, promotions, or newsletters when you have subscribed or otherwise provided legally valid consent.

• Improve our website, products, and customer experience.

• Maintain website security, prevent fraud, and comply with legal obligations.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

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Website Hosting and Payment Processing

Our website is built using Wix Payments. Wix and its service providers may process certain information necessary to host and operate the website.

When online shopping becomes available, payments will be processed through Stripe. Payment providers handle payment information according to their own privacy and security practices.

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Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve the browsing experience.

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Where required by applicable law, we will request consent before using nonessential cookies or tracking technologies.

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Sharing Your Information

We do not sell customer mailing lists.

We may share information with trusted service providers when necessary to operate our business, including website hosting providers, payment processors, shipping companies, email marketing services, and other authorized business tools.

We may also disclose information when required by law or to protect our legal rights.

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Information Security and Retention

We take reasonable steps to protect customer information and rely on appropriate safeguards provided by our website and payment service providers.

No online transmission or storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and maintain appropriate business records.

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Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable law and legitimate business recordkeeping requirements.

You may also unsubscribe from marketing communications at any time.

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Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us.

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Updates to This Policy

We may update this Privacy Policy to reflect changes in our business, website services, or legal obligations. The updated policy will be posted here with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Coco's Cottage Candles

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Email: cocoscottagecandles@gmail.com

Website: www.cocoscottagecandles.com